Data deletion англ | Rakhnianskii

Data Deletion Procedure – RKX by Rakhnianskii
Version: 2.0.0
Last updated: August 25, 2026

Overview

This document describes the procedures for requesting, processing, and executing data deletion in the RKX system in accordance with applicable data protection laws, including GDPR, CCPA, and other regional regulations.

RKX is an Ad-to-Revenue OS for Meta Advertisers. Deletion requests may cover account data and related messaging, CRM, analytics, and other personal data processed through the platform, subject to the exceptions below.

Legal Basis

Under Article 17 of the GDPR (“right to be forgotten”) and similar provisions in other legislation, data subjects have the right to request the deletion of their personal data under certain circumstances. As stated in our Privacy Policy, we are committed to upholding these rights and providing appropriate mechanisms for their enforcement.

Types of Data Deletion Requests

1. Requests from Clients (Data Controllers)

As a data controller, you have the right to request:

Complete deletion of all your account data
Partial deletion of specific categories of data
Deletion of specific end-user data

2. Requests from End-Users

End-users should direct their requests to you as the data controller. Upon receiving such a request, you can:

Use our platform to delete the data yourself
Forward the request to our support team if additional assistance is needed

Data Deletion Request Procedure via Support

If you need assistance or do not have access to the dashboard, you can submit a data deletion request via email:

Send the request to support@rakhnianskii.com
Use the subject line “Data Deletion Request”
Provide your account identifier and a description of the request
Attach documents confirming your identity or authorization
Our team will process the request within 30 days

Request Processing Times

Data deletion requests are processed within 30 calendar days of receipt
In cases of technical complexity or large data volumes, the period may be extended to 60 days (with mandatory notification)
Requests made through the dashboard are typically completed faster (within 7 business days)

Data Deletion Process

What Happens During Deletion

When a data deletion request is fulfilled:

Data is erased from active systems and databases
Data is removed from backups within a maximum of 30 days
Technical metadata is anonymized to maintain system integrity
Data transmitted to Meta / Facebook / WhatsApp through platform integrations is deleted or handled in accordance with their policies and our partner / platform agreements

Exceptions to Deletion

Certain data may be retained even after a deletion request in the following cases:

When retention is necessary to comply with legal obligations
For the establishment, exercise, or defense of legal claims
When anonymized aggregated data is used for statistical purposes
If the data is necessary for fraud detection or security purposes

In such cases, access to the data is strictly limited, and its protection is ensured.

Deletion Confirmation

Upon completion of the deletion process, you will receive:

An email confirming the request has been fulfilled
A unique request identifier for future reference
A detailed report on the categories of data deleted

Impact of Deletion on Services

Deleting data may affect the functionality of the service as follows:

Complete account deletion will result in the termination of services
Partial deletion may limit certain features
Deletion of end-user data may affect personalization and interaction history

Additional Information

For more information on data deletion procedures:

Review our Privacy Policy: https://agency.rakhnianskii.com/privacy/
Contact support: support@rakhnianskii.com

Company Details

Legal name: RAKHNIANSKII LTD, 16372941
Address: 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ
Registered in UNITED KINGDOM
Email: support@rakhnianskii.com
Website: https://agency.rakhnianskii.com
Phone: +44 (0) 7938 836206

RKX is operated by RAKHNIANSKII LTD, a Meta Business Partner (ISV). RKX provides software that integrates with Meta platforms, including WhatsApp Business Platform and Meta advertising products, under applicable Meta terms. Meta, Facebook, and WhatsApp are trademarks of Meta Platforms, Inc.